We Take Good Care of You
With a rectifier from KraftPowercon integrated into your ballast water management system – you’re always in safe hands. Our state-of-the-art products assure an unparalleled power supply that is extraordinarily reliable and will work in the toughest of waters. Even in the event of a breakdown or malfunction, the system will keep operating – albeit at reduced capacity – thanks to our products’ built-in redundancy.
The reliability and performance of our rectifiers are a product of our long maritime experience, commitment to quality, and relentless pursuit of innovation. But more importantly, it is a testament to our overriding customer promise. Namely that we won’t, under any circumstances, let you down.
As a way of further building on our promise, we have developed a world-class and unique service solution aimed to guarantee your operational capacity and safety throughout our products’ entire life cycle. We call it PowerCare™.
WITH POWERCARE™, YOU GAIN ACCESS TO:
An unparalleled and global network of certified technicians
We have many experienced Field Service Engineers working for KraftPowercon Marine Worldwide, ready and able to go on board on any mission assigned to KraftPowercon by our customers. This
includes everything from urgent or planned service, upgrades to assisting on commissioning and consulting assistance.
Remote support with short response time
Our global support network is standing by to help you – wherever you are in the world. Depending on your service request, we will allocate the right local resources to assist you in the most efficient
and suitable manner. All after-sales related errands are handled by our remote support, which is reachable by phone, e-mail or through our social media channels.
Global marine spare part hubs
Our global network of spare part hubs ensures that you always have quick and close access to genuine spare parts that meet the most frequent and urgent needs. Our network of marine spare part
• KraftPowercon Global Distribution Centre – reaching Europe and MEA as well as all other destinations.
• Two Asian Marine Spare Part Hubs (Ulsan, Korea and Shanghai, China) – reaching Asian-Pacific destinations as well as the most intensive shipbuilding areas in the world.
• Americas Marine Spare Part Hub – reaching Southern, Northern and Central American destinations.
High availability on spare part kits to carry on board
We have a wide range of customized spare part kits to carry on board vessels – all manufactured and designed to meet customers’ and vessels’ uptime guarantee requirements. The kits are adapted
and tailored to the unique rectifier solution on board.